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Pegasus Librarian Posts

Happily Sheltered

There are a couple of blogs to which I subscribe (they’re marked “private” so don’t even try to cruise through my blogroll and guess which blogs I’m talking about) that are real downers. I’m subscribed for various reasons – they’re by people I know in “real” life, or they’re written well, or I’m too lazy to unsubscribe. But I’m thinking I might go through the strenuous effort of clicking “unsubscribe” soon.

You see, before I graduated from library school I worked in a public library that almost made me into a drop-out statistic. I’d get to work and listen to my co-workers complain from the beginning to the end of my shift. “So glad I got my MLS so I can count parts to check-out-able games,” or “Why do we even try outreach when The Board just complains and cuts funding” were hourly fare there.

And when they weren’t complaining about their jobs, they were complaining about stupid patrons with their stupid senses of entitlement or their stupid questions. There was much proclamation of “When I was a kid I had to respect…” and “Don’t they realize…” and “Can you believe….” What’s worse, not all of this happened behind closed doors.

My supervisor kept me up to date on her never-ending job search. Our board fired director after director for spending money on things like books and salaries. And a well-established game of pass-the-buck ran rampant between the different departments. As if this weren’t enough, there was a palpable sense of militant apathy about the place. After all, what was the point of trying anything when The Board would just deny funding?

Even worse than this, I found myself sucked down into the quagmire. Such evangelical dissatisfaction is more contagious than the flu. I was part disgruntled employee, part disillusioned student on the verge of dropping out of library school (no kidding), and part shamefaced public servant who blushed (not always inwardly) to think what some patrons might have heard.

Well, these blogs that I was talking about say precisely the same sorts of things that my former co-workers said. They write eloquently, and they’re often quite funny, so I am lulled into a false sense of joviality. I find myself laughing… and then I realize that I’m beginning to think with annoyance about entitled patrons, students that have to ask for the same instructions over and over again, and students who can’t understand why I won’t be around to meet with them Sunday night at 9:45.

Maybe I’m living a sheltered life. Maybe I’m naive. Maybe I haven’t worked long enough to have the rose tint fade from my contact lenses. But as it turns out, I like it like that. I’d prefer not to get bitter. I’d prefer not to reach a state when everybody’s never-ending, half-hearted job search becomes perfectly acceptable workplace conversation.

Sure, there are days when nothing goes right, when you bend over backwards for someone and receive nothing but complaints, or when you’ve exceeded the legal limit of meeting hours per 15-hour work day. But this profession is WAY too exciting, challenging, rewarding, and generally cool for those days to warrant a place in our primary focus. What’s more, the disgruntled attitude is far too contagious to be handled safely, even in small doses. So I’m going to stop reading those blogs. I’m having way too much fun living in my happy-librarian bubble, and I want that bubble to last for at least the next half century or so.

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Being a Patron

Note: If the title sounds an awful lot like titles of much more thoughtful and useful articles you’ve read in the last couple of days, it is purely … um … thievery. But the title fits.

I went to my local public library this week, as I do quite often. It’s a small library, but they have a decent collection of books and quite a good collection of videos, dvds, and audio books (good for those long drives to other towns, through corn fields, which still mess with this city girl’s head). I had just gotten back from the wedding and family reunion week, and I knew I had a book on tape checked out (Ayn Rand’s Atlas Shrugged, part 2 of 3), but I thought it was due the next week. It wasn’t. It was already three days overdue.

“Did you bring back “Atlas Shrugged” today?” asked the circulation lady.

“No,” I replied, still wondering why she’d want me to bring back a book that was due next week.

“Oh, because its a little overdue, but let me just renew it for you,” the circulation lady say, without any hesitation at all.

Just like that, she renewed my overdue book. It made my day. Kudos to the Northfield Public Library for putting customer service over ILS messages. (And btw, she did the same thing for the three overdue videos of the family in front of me.)

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Games in the Library

One of the first things I noticed when I came to MPOW to interview last spring was a table, four chairs, and shelves full of puzzles and games. It was all just sitting there, near the entrance to the library, inviting students to come and have a few minutes of fun in the midst of their work days.
Throughout the school year, it’s so much fun to walk past this spot and see students working on puzzles or playing Monopoly together.

This nook made a lasting impression on me when I interviewed, and I’ve seen it make similar impressions on prospective students. Now if I could just figure out how to make lists of databases this inviting… I can see it all now: students huddled over a computer monitor, fiddling with search parameters…

Yeah, the heat’s getting to me.

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It Was Only a Small Project…

The other librarians and I are going to experiment with online calendars next year. We’re moving away (possibly) from paper sign-up sheets for individual appointments with students, and instead we’re each going to use a Google calendar to display our availability to everyone on campus. We’ve decided that it’s probably best to embed the calendar in an HTML page, to keep our personal email addresses less visible, and to provide some instructions on how to request an appointment. So today I thought I’d through up an HTML page and see how this embedded calendar thing looked…

Now, to most people, this would be a project that might fill that down-time between your last big project and lunch. You know them, those few minutes after everything else is ready for you to go to lunch, but before it’s actually time to go. Yeah, that’s how long it should have taken. But then it looked so blah.

I know! I’ll jazz it up with some CSS! Great, only I don’t know CSS, like, at all. I understand that the HTML looks at the CSS when deciding how to look and where to put itself, but that’s about it. So I spent basically the rest of the day teaching myself CSS. I now have a page that has a header, a footer, a left-hand sidebar, and a right-hand sidebar. The middle even re-sizes itself depending on the width of the browser screen. I’m pretty pumped. Still no calendar in there… but that’ll come tomorrow.

Oh, and for any of you wanting to do ANYTHING with HTML or CSS, get yourself the Web Developer Firefox extension. It lets you look at, manipulate, and save HTML and CSS from any page you visit online.

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