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Category: Libraries and Librarians

Learning about Instruction from Subject Librarians

The past week has served as a clear and present reminder of the value of having subject librarians who are committed to helping students in their disciplines engage with and even contribute to the scholarly work of their chosen areas of study. Partially prompted by a desire to train our new librarian, and partially driven by our constant refrain of “wouldn’t it be nice if we could meet and tell each other about what we each do with our students,” my department met three times between last Thursday and today to do a little show and tell. Over the course of those 6 hours, we showed each other key resources in our areas, walked through pieces of lessons that we’ve developed, talked about common challenges and triumphs, and even did mock instruction sessions for each other. I learned so much.

I had never considered the value of surgical videos in the life of a materials scientist. I love the idea that when you read anything from a record in an index to an article or a book, you have to think about reading instrumentally as well as reading for comprehension. There are always clues to new research topics or subtopics, new search terms, and even information about how the search tool or topic or disciplinary discourse is structured. Reading instrumentally involves paying attention to all these things. I had no idea that we’d just acquired an archive of opera videos and another of dance videos, each of which let you search through rich metadata, create playlists of clips, and turn on a variety of subtitles. I learned a metric brainload about ICPSR, WDI (both online and off), and other key data sources, and how these get used in our curriculum. For example, did you know that Earth Trends is useful for way more than environmental research? I didn’t. But it turns out that in order to study the environment you have to study a bunch of other things, too, so Earth Trends ends up being a kind of statistical compendium. And it cites its sources, so you can figure out who’s publishing data on your topic. And I learned a lot by listening to our History librarian talk about the role of book reviews in research, and how teaching book reviews is a great way to introduce students to concepts like scholarly disagreement or how individual works fit into the broader universe of disciplinary conversation.

I showed a few things, too. I showed my “subversive handout” and my work on teaching scholarly attribution, the problem of controlled vocabulary for my students (since they have to work with the MLA International Bibliography, which relies so heavily on it’s thesaurus), and my lower-level work with students who need to learn about combining terms when performing searches.

Beyond learning really interesting and cool things, though, I was struck by the fact that even though we spend so much time working together, talking together, and sharing strategies with each other, that doesn’t even begin to scratch the surface of our individual stores of subject expertise. We rely on this structure of shared general knowledge backed up by deep subject expertise all the time. For example, I can sit at the reference desk and know that I can help a student get started with research in an unfamiliar area, but that I can (and frequently do) refer that student to the subject librarian for more in-depth help if we have to go beyond my own ability to be of any use. And in instruction sessions, the librarian that deals primarily with upper level social science students relies on the fact that I tend to work with a lot of lower level students, and that I give those students a grounding in some of the basics. We absolutely rely on the fact that we don’t each have to know everything and teach everything, and that our colleagues will be there for us when we get in over our heads with unfamiliar research areas. So our differences really do serve the student population as a whole.

And I feel like I’ve become a better librarian simply by being surrounded by subject specialists. I know more about how to find data and statistics than I did before because I’ve been able to watch our data librarian at work. I’ve learned (and stolen shamelessly from) our History librarian and the way she guides students through the process of finding and using primary sources. And the similar things could be said about any one of the other librarians I work with.

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Seeing Patterns in Student Work

One of the aspects of expertise that fascinates me the most is the experts’ ability to look at a whole range of information and see useful patterns.* While reading the sophomore writing portfolios this week, I was constantly impressed by the way expert readers could, with incredible speed, read a student’s portfolio and say, “Well, this student has trouble framing quotations.” It was true, but it was a pattern that a novice reader might miss amidst all the details. The student had in various places also misused commas, or strung together paragraphs that didn’t seem entirely related, or had weak introductory sentences, or split infinitives, or had difficulty with tense or number agreement within sentences, or been uncomfortable choosing between primary pronouns (I/you/he/one… so many options!). And yet, an expert reader could take a broader view and say that over the course of all the papers submitted, this student had trouble framing quotations.

Musing on the facility with which these expert readers culled through details to find patterns, I realized that over the course of three years, I’ve begun to develop a similar capacity when faced with the student research experience. I could read a set of research papers and see that the student didn’t understand the concept of authoritative sources, or the conventions of scholarly disagreement, or how to deal with more than one or two secondary sources. And I know my colleagues and I often observe trends in the questions we get from students in specific classes. In fact, we often use these observations when we plan repeat support for a class or when we’re strategizing with the professors about how best to help the next batch of students.

Now I wish even more than I did before that I had time to comb back through all the notes I keep on all the appointments I have with students. I bet my instruction would improve dramatically if I had a better sense of the patterns of student confusion I see. And I bet the faculty I work with would appreciate it if I could communicate these trends to them in a less haphazard way than I am currently.

* For more on how experts differ from novices, see the chapter called “How Experts Differ from Novices” in How People Learn: Brain, Mind, Experience, and School. Eds. John D. Bransford, Ann L. Brown and Rodney R. Cocking. Washington D.C.: National Academy Press, 1999. 31-50.

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Wikipedia Angst Still Alive and Well

I was reading The Sheck Spot this morning and thinking “Yes! My thoughts almost exactly!” when I remembered the surprising and recurring sub-theme at the Midwest Library Technology Conference:* Wikipedia angst. Wikipedia was mentioned in the first keynote and then became the dominant discussion theme during the question period. Then it resurfaced as a discussion topic during the question period after the second keynote. And it wasn’t that the discussion about Wikipedia was bad or inappropriate, it’s just that I was surprised at how little I’d expected that, of all things, to be the recurring theme after talks centered around how to leverage the power of millions of social web participants, how to develop systems that learn from and supplement user behavior, and the future trends in technology.

Part of my surprise stems from my own views on the tool, which go something like this: a) Students will use it and telling them not to won’t help because b) it’s not all bad, and students know that so they’ll disregard other things I say if I say that. What they don’t know is c) how it fits into the wider world of reference sources and d) how reference sources can and should be used appropriately in scholarly work. And inasmuch as e) reference sources are best used to point you to other sources, f) Wikipedia is becoming a better and better source as more links to authoritative sources end up in its citation lists. Sure, there’s always the caveat that g) vandalism and flat out stupidity still exist there. But if you’re using Wikipedia as a reference source, with the idea that it should point you to more authoritative sources, then these things won’t have a huge effect on your learning anyway.

Another part of my surprise probably exists because of the company I keep. Libloggers seem to have gotten bored with writing about Wikipedia some time ago, which isn’t to say that there isn’t still good stuff to write about it. It just fell out of vogue as a blog topic. So in an environment where I don’t hear much about the tool every day, it’s easy to think that people in general don’t talk about it, which just isn’t true. Libloggers are only a sliver of the profession, and it’s a sliver that gets bored with some topics very easily.

So while I was a little surprised at the force of Wikipedia Angst in evidence at the conference, I’m still unclear about whether I’m uncomfortable with that theme for good reason. Is it glib to say that we should just get over it already? Is it dismissive to wonder if this discussion is a little behind the times? Have I just decided that this is one of the many things I can’t change and must therefore work with, and has this caused me to effectively throw up my hands and decide not to worry about it? If there’s one thing I’ve learned over the years it’s that if the majority is worried or fearful, it behooves me to take that seriously and see whether my lack of worry is, in fact, founded. And on this issue, I still haven’t decided.

* And yes, I realize I haven’t written that conference up, which is a shame because I learned really cool things. I hope to get to it sometime… I really do.

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Scholars Index Their Own Literature

This year I’ve been shamelessly cribbing off one of my co-workers who’s mantra is “scholars index their own literature.” At first, I didn’t know what she meant, but the more I work with the idea, the more I absolutely love it, especially for the “softer” areas of study where traditional indexing falls short (yes, I’m thinking of the MLA International Bibliography, here).

Here’s the idea, indexers can give a general sense of the primary topics of a given article. Scholars, however, make use of other scholars’ work as it relates to their own work. The web of citations that builds as each area cites relevant works is often a much richer, much more crafted set of interrelations than any result set is. (Incidentally, this is where dissertations are a great help, since part of a dissertator’s project is to map his field and place himself within that field… jackpot for those looking for a starting place in the web of interconnections.)

The problem is that tracing this web of interrelations also takes a whole lot longer than plunking keywords into a bibliographic database and clicking “Search.” Still… if there’s time, and especially if direct searching isn’t working, this is one of those other options that can, sometimes, pay off.

Now I just need to figure out how to explain this succinctly to freshmen. “Scholars index their own literature” doesn’t make much sense when “index” and “literature” are jargon within the scholarly community.

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