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Enabling, in a good way

One of the things I love about my job is that my overarching function is to make things possible. I love making things possible.

Sometimes this means pointing people toward a resource that fits their information need, but more often it means helping them think about what would make their work possible. Helping them translate their questions into the language and mechanisms of search systems and information pathways, helping them think about what part of their overwhelmingly large research question might make for a manageable project while still feeling meaningful, helping them think about what broader concepts might give context to a frustratingly specific question, validating their curiosities, validating their sense that the process isn’t necessarily easy or straightforward, and on and on. At the very least, we’re always looking for concrete next steps while keeping our eyes on some (hopefully) meaningful and interesting goal. Honestly, a lot of the work is making things that feel scary and uncertain and anxiety-provoking feel manageable and actionable.

I’m really lucky that this kind of enabling can be my role in life.

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