Possibly Impossible Idea

Walking in to work this morning, musing on staffing and service models for liaison librarians and fumbling for my keys with mitten-encased hands, I decided that our liaison model is doing just about precisely half of what it could do (time, money, and staffing aside). Currently, there is a liaison for each major on campus.

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eReserves: Blessing or Curse?

Blessing. Definitely a blessing to our users and database vendors, but a blessing with a curse-ish aftertaste. Everyone is familiar with the blessing part. Users get 24/7 access to their course readings, and database vendors get a more accurate picture of the amount of usage they’re getting for their license fees. (Without eReserves we’d have

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Freakishly Personalized

We talk a lot about personalization, and about how personalization improves the user’s experiences, and about how personalization makes the user feel appreciated. Well, I’ve just found out that you can take personalization too far. My dad got a birthday card from the dealer that sold him his car several years ago. This is freaky.

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