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Leveling Up on Chat Reference

Our library recently joined AskMN, the Minnesota cooperative of OCLC’s global QuestionPoint service. On the one hand, this is extremely exciting. We get to donate a few hours per week to the “global queue,” answering questions that people at other academic institutions ask but whose own librarians are either busy or gone for the day.

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Emergency Planning For Safe Learning Environments – ACRL 2015 – Links and Handouts

As I mentioned before, my coworker Kristin and I presented a workshop at ACRL 2015 on emergency planning for libraries. The idea was that there are all kinds of things that libraries or individual groups within libraries can do to be more prepared for disruptive circumstances, many of them are even very simple. The workshop

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Heading to ACRL to Give an Unexpected Workshop

So, you know me. I think a lot about information literacy, instruction, sometimes technology, sometimes copyright… So I’m not presenting a workshop on any of those things at ACRL. Nope, I’m presenting with one of my colleagues (the wonderful Kristin Partlo) on the topic of emergency planning. “But tornadoes and active shooter incidents in libraries

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