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Of information sharing and of peril

It’s been an emotionally tumultuous month in my professional life. My profession is all about making information accessible and about encouraging the¬†responsible use of that information. Most of the time this feels like an uncomplicated position to take. Some of the time, it feels impossible or even dangerous. Here are three¬†vignettes that come to mind.

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Revamping Refresher Training, now with bonus polling

Every fall, the helpdesk student supervisor and I lead “refresher training” for the IT helpdesk student workers who have shifts at the Research/IT desk in the library. Usually this consists of the two of us talking to the student workers about responsibilities and rules and then helping them figure out the ever-vexing microfilm reader/scanners. Again.

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