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Heads they win, tails we lose: Discovery tools will never deliver on their promise

A couple of years ago, discovery tools landed on the scene promising technological and pedagogical advances beyond federated search’s wildest dreams. Libraries naturally thought the evolution of these products would take place at least partially in library territory. “Locate, collocate, and advise,” we thought, “We’re all over that game.“1 What we didn’t realize is that

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